Customer Care Representative at Stanbic IBTC
About Stanbic IBTC Holings PLC
Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007.
Location:Â Minna
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Job Description
To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.
Qualifications
- Minimum of First Degre
Behavioral Competencies:
- Checking Details
- Interacting with People
- Resolving Conflict
- Completing Tasks
- Thinking Positively
Technical Competencies:
- Banking Process & Procedures
- Client Servicing
- Customer Reception and Channelling
- Product Knowledge (Consumer Banking)